Vertex Ventures Privacy Policy
Effective Date: 21/03/2021
Company Name: Vertex Ventures Australia
Registered in: Australia (Regulated by ASIC)
1. Introduction
This Privacy Policy outlines how Vertex Ventures Australia (“Company,” “we,” “us,” or “our”) collects, uses, and protects your personal information. By using our services, you consent to the data practices described in this policy.
2. Information We Collect
– Personal Identification Information (Name, Email, Phone Number, Address)
– Financial Information (Bank Details, Investment Preferences, Trading History)
– Technical Data (IP Address, Browser Type, Cookies, Device Information)
– Communication Data (Emails, Chat Correspondence, Customer Support Interactions)
3. How We Use Your Information
We use your data for the following purposes:
– To provide and manage investment services
– To comply with regulatory and legal requirements (including ASIC regulations)
– To improve customer experience and personalize services
– To process payments, withdrawals, and account verifications
– To detect and prevent fraud, security threats, or unauthorized transactions
4. How We Protect Your Information
– We implement strict security measures, including encryption and secure servers.
– Access to sensitive information is limited to authorized personnel only.
– We comply with Australian privacy laws and financial regulations.
5. Sharing of Information
– We do not sell or rent your personal data to third parties.
– We may share your data with:
– Regulatory authorities if required by law
– Trusted third-party service providers assisting in operations (e.g., payment processors)
– Legal and compliance teams for fraud prevention and risk management
6. Cookies and Tracking Technologies
– Our website uses cookies to enhance user experience and track usage data.
– You can manage cookie preferences through your browser settings.
– Third-party analytics tools may collect anonymous data for performance improvements.
7. Your Rights and Choices
– You have the right to request access to your personal data.
– You may request correction or deletion of your data where applicable.
– You can opt-out of marketing communications at any time.
– To exercise these rights, contact us at [Insert Contact Email].
8. Data Retention Policy
– We retain your information only as long as necessary to fulfill legal and operational requirements.
– Investment and financial records may be stored for compliance purposes in accordance with Australian laws.
9. Third-Party Links
– Our website may contain links to third-party services or platforms.
– We are not responsible for the privacy practices of external websites.
– Users should review the privacy policies of third-party sites before providing personal information.
10. Changes to Privacy Policy
– Vertex Ventures Australia reserves the right to update this Privacy Policy at any time.
– Any changes will be posted on our website, and continued use of services indicates acceptance of the updated policy.
11. Contact Information
For any inquiries regarding this Privacy Policy, please contact:
- Info@vertexventures.com.au
- www.vertexventures.com.au
- Head Office : 5 George Street, Strathfield, NSW 2176.
- Dubai Office : Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.